HAULPASS

An app to support communication between truck drivers and their end points.

HAULPASS

An app to support communication between truck drivers and their end points.

HAULPASS

An app to support communication between truck drivers and their end points.

Role

UX / UI Designer | Prototyping | Graphic Designer

UX / UI Designer | Prototyping | Graphic Designer

Responsabilities

User Experience | Research | User Journey | Usability Testing | Branding

User Experience | Research | User Journey | Usability Testing | Branding

The Problem

The key issue our client faces is the disruption of contact with his fleet drivers — presently, he operates a wholesale business of paint blending gadgets, 'E-Z mix'. This communication breakdown commences upon the drivers' arrival at their end locations when no team members are on hand to receive them.

The Problem

The key issue our client faces is the disruption of contact with his fleet drivers — presently, he operates a wholesale business of paint blending gadgets, 'E-Z mix'. This communication breakdown commences upon the drivers' arrival at their end locations when no team members are on hand to receive them.

What methods can we implement to lessen the lengthy 1hr+ delay truck drivers currently face upon reaching their destinations?

What methods can we implement to lessen the lengthy 1hr+ delay truck drivers currently face upon reaching their destinations?

What methods can we implement to lessen the lengthy 1hr+ delay truck drivers currently face upon reaching their destinations?

The Solution

An intuitive application enabling drivers to indicate their estimated arrival time for dock workers. This will facilitate the readiness of a dock slot for the drivers upon their junction. Upon the driver's arrival, dock personnel will direct them to the specific dock suitable for their cargo collection or delivery.

The Challenge

Ensuring the app is user-friendly for drivers, enabling destination notification with just a button click (Please don't drive and text!). Also, we want the drivers to communicate in case of unforeseen issues, such as vehicle breakdown, meal breaks, or when the driver is en route for delivery or pickup, and so on.

Mobile Wireframes

During the early design process, I was able to create wireframes for the main flows of this app. This stage also helped me to think about what we discussed with the clients during the discovery process. I communicated constantly with the client to make sure I didn't miss any key points when creating on the upcoming user flows.

  • I created mid-to-high fidelity wireframes for this project. (these type of wireframes help our clients to have a better picture of where some of the components will be placed by the time we work on the interface).

  • Figma was the software used.

  • I created a prototype that would help us to start testing the main flows.

  • We gave the prototype to a couple of users to gather some data.

Mobile Designs

Our clients sought a user friendly that was both inviting and modern.

  • We aimed for an interface accessible to users of all ages.

  • The primary tones in the chosen color palettes were predominantly blue, ensuring a friendly interface suitable for users of all age groups.

  • To define the app's illustration style, we provided a mood board.

In addition to the driver's app, I designed a web application that facilitates communication between dock staff and drivers. Also, I created a b2b web application that allows HaulPass admin to invite other enterprises.

In addition to the driver's app, I designed a web application that facilitates communication between dock staff and drivers. Also, I created a b2b web application that allows HaulPass admin to invite other enterprises.

In addition to the driver's app, I designed a web application that facilitates communication between dock staff and drivers. Also, I created a b2b web application that allows HaulPass admin to invite other enterprises.

Next Steps

Currently working on a dispatch platform that helps ease the customer service for the businesses inside HaulPass

LET'S CHAT

JUANMPONLINE@GMAIL.COM

© JUAN 2024

LET'S CHAT

JUANMPONLINE@GMAIL.COM

© JUAN 2024

LET'S CHAT

JUANMPONLINE@GMAIL.COM

© JUAN 2024

LET'S CHAT

JUANMPONLINE@GMAIL.COM

© JUAN 2024

LET'S CHAT

JUANMPONLINE@GMAIL.COM

© JUAN 2024